42 points ilamont 1 hour ago 47 comments
jlawrence6809 1 hour ago | parent
tacostakohashi 1 hour ago | parent
I work with people that...
* When faced with some well-written, succinct email/text explaining both a problem and supposed solution, will "respond" with "let's discuss this" instead of an intelligent response, taking action as proposed, or even mentioning any particular concerns to be discussed / researched ahead of the meeting. They just need it to be spoon fed to them, and need to be "heard", before anything can happen.
* Will ignore requests to review PRs, or look into problems, for weeks on end. When I ask "what would be a good day next week to block off time to review this?", they'll suddenly spring into action, or say that a meeting is not necessary, but prove that in fact it is by refusing to do anything before the prospect of a meeting is raised.
malux85 1 hour ago | parent
tacostakohashi 47 minutes ago | parent
jaggederest 39 minutes ago | parent
Companies in industries where you can print money (for a while...) usually haven't actually been put under any duress, so any fool can manage them and look like a genius. It's in hard times that you discover whether you're a good manager or not, when the decisions made in good times come home to roost.
usefulcat 21 minutes ago | parent
Granted, that kind of situation is unlikely to continue indefinitely, but it certainly can happen.
zabriel_goss 59 minutes ago | parent
I've had projects presented to me over email that sounded great and seemed like they would have good traction, but then fizzled out once I asked if we could discuss it further in person. Blocking off face-to-face time is a signal that the work is important enough to get done.
bunderbunder 39 minutes ago | parent
dreamcompiler 48 minutes ago | parent
bunderbunder 47 minutes ago | parent
The most functional workplaces understand and respect these differences and make room for everyone's communication style.
tacostakohashi 40 minutes ago | parent
As far as I'm concerned, responding to some well-prepared prose with "lets discuss this", is just a non-response, and a refusal to engage. If one wanted to have a useful discussion, but preferred something verbal, actually picking up the phone, or responding with something like "I'm curuous about X/Y/Z. Let's discuss this at 2pm, I'll send you an invitation", or "please find some time in my calendar for us to look at this."
That would keep the matter progressing, and provide the opportunity to prepare for a useful discussion. "lets discuss this" is just saying "I need you to spoon-feed this to me, but I'm not going to make arrangements for that, so you'll need to figure out how to deal with that.".
bunderbunder 27 minutes ago | parent
But it took me a long time to realize there can be a sort of “double empathy” problem across communication styles that makes it difficult for people to accurately infer each other’s intent. They might even be operating from two slightly etiquette norms, such that the same behavior is considered polite by one person and dismissive or hostile by the other. Not saying that’s your particular situation, just talking generalities since that’s all I reasonably can speak to on a pseudonymous forum like this.
stiglitz 12 minutes ago | parent
Personally, I don’t do this; instead I deal with the stress of the fire hose by grinding my teeth to stubs at night. And for the messages I don’t get to, instead of “let’s discuss”, the sender gets nothing at all.
aspir 41 minutes ago | parent
tacostakohashi 31 minutes ago | parent
"What would be a good day next week to block off time to review this?"
"We don't need a meeting for this, I can get to it <whenever>"
"That's an excellent point, and I tend to agree. Nevertheless, this has been hanging out there for several weeks now. We can schedule the meeting now, and if it ends up getting done before then, it can be canceled.".
tamimio 19 minutes ago | parent
You hit the nail on this, a lot coming from middle managers too who still think that a busy calendar of these meetings it means they are very productive. I remember a manager I worked with, he was so keen on having meetings, a discussion between me and a colleague and he overheard it? Meeting to discuss “the conflict”!! It was soul crushing experience thankfully i left quickly, only to know later he started having meetings for meetings, so in those meetings they discuss what they will discuss on the other meetings!
Also, there are some other sinister reasons, an email is an artifact that can be traced and searched, a meeting usually is just verbal communication and even meeting minutes get challenged later.
Jcampuzano2 18 minutes ago | parent
The solution? Blast the PR into your shared slack noting that it isn't being reviewed on time because maybe XYZ person is busy.
Watch how fast they are suddenly free to review when their name is attached to something in public.
The real solution is to simply fire these people. There is no good excuse for ignoring requests repeatedly besides laziness or self importance.
dpark 10 minutes ago | parent
I used to run build call and this was the bane of my existence. People who just never engage (but pretend they are to get you to go away).
sebastiansm7 1 hour ago | parent
Now just a click and summon people.
the_panopticon 54 minutes ago | parent
gopalv 57 minutes ago | parent
Buried in the pdf in different sections
> Managers attend meetings far more frequently and spend substantially more time in them than non-managerial employees.
> Separately, interactions with senior colleagues are associated with stronger wage growth
A meeting is called to coordinate or communicate. Wadge's law of meetings tell you which one is which.
But not all coordination is top down, sometimes you need your manager to go negotiate a point with another division.
And neither is all communication, most often you can impress on others the potential of a new approach or the problems with the existing one.
The only trouble for the neurodivergent among us is that "appearing to pay attention" is also communication, same goes for eye-contact or not stuttering.
Corolllary is that skip meetings at your own risk, decisions will be made and you won't be in the room where it happens. And don't be the person who is not welcome in meetings, that too eventually makes your pay suffer.
no_news_is 36 minutes ago | parent
"Wadge’s Law (of Meetings).
Before every formal meeting there’s a smaller, more exclusive, less formal meeting where all the important decisions are made.
This is based on decades of experience in academia and friends’ experience in industry and government. Sometimes there’s an even smaller, more exclusive, less formal pre pre meeting where all the decisions of the pre meeting are made. Maybe even a pre pre pre meeting … until you reach some guy deciding everything in the shower."
https://billwadge.com/2015/10/28/wadges-laws/
(pretty fun read, thanks)
bunderbunder 53 minutes ago | parent
I doubt their data would have supported this, but I do wish they had distinguished hybrid from fully distributed. Anecdotally, the one time I worked at a 100% distributed organization the meetings were efficient and the meeting load was low. Not quite as low as the fully in-office companies, but I think some of that was that we deliberately padded meetings with some social time as a stand-in for the water cooler.
catoc 52 minutes ago | parent
everdrive 52 minutes ago | parent
Because this is a base intuition and inclination, we employ this clumsily even in cases where it's not really the right tool for the job.
elohimus 44 minutes ago | parent
I know many engineers would prefer to just focus on engineering, but creating something meaningful for people means working with and through people. Even the most hands-off, self-service SaaS products depend on this.
Take an extreme case like Minecraft, where a single person behind a computer created a billion-dollar company. I'd argue that even here a significant part of that success came from Notch's very active involvement in the community.
infamouscow 49 minutes ago | parent
edgarvaldes 48 minutes ago | parent
What bothers me most about meetings is their duration. There's no need to schedule hour-long meetings.
SoftTalker 31 minutes ago | parent
If an email presents some new plan or policy as a "done deal" then what is the point of spending time replying to it?
schnevets 9 minutes ago | parent
I suspect office work defaulted to 30 minute calls because of TV/Radio broadcasts in the early 20th century, but I haven't researched this theory further.
asphodele 41 minutes ago | parent
They help people with email jobs to feel important and show everyone else that they're doing something, while simultaneously reducing time available to the people with real work to do, which can then be used by the former group to apply pressure on them.
vjvjvjvjghv 38 minutes ago | parent
monkeydust 33 minutes ago | parent
Getting work done will require combination of biological and silicon agents working together.
Will our silicon counterparts also want as many meetings as biological equivalent to get the same work done?
hmokiguess 29 minutes ago | parent
Not meetings about deadline, or meetings about estimation, but the shared experience of having timed events associated with stakeholders and involved parties.
It's like an invisible cue system the brain adapts to and starts reacting/responding to in the form of scheduling and resource allocation. (Which can be a double edged sword for some people: e.g. when they wait until the meeting to ask a question)
esafak 29 minutes ago | parent
wilkommen 24 minutes ago | parent
j45 24 minutes ago | parent
- Talking is confused with doing
- Design / Decision by committee alone is the path of progress, including attempts to improve itself.
lbriner 21 minutes ago | parent
The problem, of course, is when an important person is not available so a decision is not made and then when something comes up mid-week, we need to wait another week to have another meeting.
Give people guiderails, let them try (and fail sometimes) and watch them flourish. On the other hand, tell them that they need permissions from X, Y and Z and watch them do the minimum amount possible.
jsc_ 20 minutes ago | parent
ah, this, so much this
schnevets 4 minutes ago | parent
metalman 21 minutes ago | parent
I could talk about how deal with some of that, but, no.
litoE 20 minutes ago | parent
dboreham 10 minutes ago | parent
All of this can be avoided in my experience by creating a culture of task assignment. Often I've seen the bug/issue tracking system used to facilitate this but you can use other applications. In this scenario Person A would open a bug detailing what they want done, and either assign it, or put it in the triage queue so Person B get assigned next. Person B reviews, makes any notes, then assigns to Person C. That's it. No meeting.
runamuck 9 minutes ago | parent
lazy_afternoons 9 minutes ago | parent
It's the laziest and easiest way to get alignment.
Plus, Not everyone hates it.
It's nice to finally ask Mr A why they said Mr B should be working on login v2 instead of fixing bug b.
Management feels empowered and feels like they know what's going on if everyone meets.